Frequently asked questions
What is included in a standard contact list?
A standard contact list includes carefully sourced business contacts matched to your chosen criteria. Each entry typically contains the contact’s name, company, role, business email (when available), and any additional publicly accessible details such as industry, company size, and location.
Where possible, email addresses are verification-checked. If verification status cannot be confirmed, the contact is still included but clearly marked so you can decide how to use it. This approach ensures you receive both high-confidence data and valuable leads that may not appear in fully verified databases, giving you broader reach while maintaining transparency and quality.
Can I request a custom list for a specific industry or location?
Yes! You can request a fully tailored list based on your exact needs. Whether that’s a specific industry, niche segment, job role, country, city, or even a combination of all of these.
Once we receive your request, we source and compile contacts that match your criteria as closely as possible. This allows you to target the right decision-makers in the markets most relevant to your business, without wasting time on irrelevant leads.
How quickly will I receive my purchased list?
Delivery is usually instant. As soon as your payment is completed, you’ll receive an email with a download link to your list.
For larger or custom-made lists, delivery times may vary slightly depending on the level of detail required. In those cases, we’ll provide an estimated timeframe upfront so you always know what to expect.
Are the contacts in your lists verified?
Each list includes a mix of fully verified entries and entries that are partially verified or marked as unknown. We conduct multiple checks to confirm data accuracy wherever possible, but because business information changes frequently, no dataset can be 100% verified at all times.
What we do guarantee is that every list is assembled with careful quality control, clear labeling, and up-to-date sourcing. So you always know exactly what type of data you’re receiving.
Can I get a free sample before purchasing a list?
Yes. We offer a small sample so you can review the data quality and structure before making a purchase. The sample reflects the same sourcing standards as our full lists, allowing you to evaluate whether the format and level of detail match your needs. You can download the free sample here.
How do I use the contact lists for outreach?
Our lists can be used with any outreach method you prefer, including email campaigns, cold calling, CRM uploads, or targeted marketing workflows. Simply import the file into your email platform, CRM, or sales software and segment the contacts based on your goals.
For best results, personalize your messaging, follow each platform’s sending guidelines, and comply with all applicable data-privacy and anti-spam regulations in your region.
What formats are the lists delivered in?
All lists are delivered in standard, easy-to-use spreadsheet formats, typically CSV. These formats open seamlessly in Excel, Google Sheets, Apple Numbers, and most CRM or email marketing platforms. You can sort, filter, and export the data however you need for your outreach process.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), secure online payments via PayPal and Apple Pay, as well as direct bank transfers for companies preferring manual payment.
All transactions are encrypted to ensure your payment information is safe. Lists are delivered immediately once payment is confirmed. Financing options via Klarna or Shopify Installments will be available soon for added flexibility.
Can I update my list after purchase?
Yes. Whenever your purchased list receives new updates, we will automatically notify you by email.
To ensure you don’t miss these updates, it’s important that you remain subscribed to our newsletter. This way, you can access the new contacts at a significant discount (typically 70–80% off) as soon as they become available.
Do you offer bulk discounts for multiple lists?
Yes. We provide special pricing for customers purchasing multiple lists at once. The exact discount depends on the number and type of lists ordered, and our team can provide a tailored quote to maximize value for your business.
What is your refund or cancellation policy?
All purchases are final due to the digital nature of our contact lists. However, if you encounter an issue with your order (such as receiving the wrong list or technical difficulties), please contact our support team promptly, and we will work with you to resolve it.
Is my personal information secure when I buy a list?
Absolutely. All personal and payment information is handled through secure, encrypted channels. We adhere to strict data protection standards and never share your information with third parties outside of what is necessary to deliver your order.
Can I use your lists for international marketing campaigns?
Yes. Our contact lists cover businesses worldwide, allowing you to target multiple regions efficiently. Each list is structured to support outreach across borders, making it suitable for international marketing initiatives.
What industries or countries do you cover?
We provide contact lists for a wide range of industries and regions globally. Whether you’re looking for niche markets or broad sectors, our curated lists are designed to help you reach businesses in virtually any country or industry.
If you cannot find your wished list in our product section, please go to our page on this website Request Custom List.
How do I contact support if I have a problem with my list?
If you encounter any issues or have questions regarding your list, you can reach our dedicated support team via the contact form here or by emailing us directly at support@bizatlashub.com (Please include your order number so we will easily be able to help you quicker). We aim to respond promptly and ensure your concerns are resolved efficiently.
